Managed Language, a trading name of StorePoint International Ltd, is committed to protecting and respecting your privacy.

This policy (together with our terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.Managed Language.com you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Managed Language Limited of Suite 154 88 Lower Marsh, Waterloo, London SE17AB.

Information We May Collect From You

We may collect and process the following data about you:

Information you give us

You may give us information about you by submitting an order with us through our site www.Managed Language.com  (“our site”) or by corresponding with us by phone, e-mail or otherwise.  This includes information you provide about yourself and/or your company when you register to use our site, if you report a problem with our site, when you choose to engage our services and when you make a payment to us.  The  information  you  give  us  may  include the following:

• Your full name/company name (if applicable);

• VAT number (if you are not from the UK);

• email address;

• phone number; and

• financial and credit card information.

Should you choose to engage our services, the following are examples of the specific types of information we may require from you:

• name/type of publication;

• size of advertisement;

• insertion date;

• advertiser;

• campaign; and

• any special instructions you wish to be passed on to a publisher.

Information we collect about you

With regard to each of your visits to our site, we may automatically collect the following information:

• technical information, including  the  Internet  protocol  (IP)  address  used  to  connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug­‐in types and versions, operating system and  platform;

• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling and clicks) and methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources

We may receive information about you if you use any of the other websites we operate or the other services we provide. This data may be shared internally and combined with data collected on this site. We also work closely with third parties and may receive information about you from them. This includes, for example, payment details when paying for our services using the SSL-secured site, Paypal. Other third parties may include but are not limited to business partners, sub-­contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our

The cookie policy can be found on the Managed Language.com home page under the Terms and Conditions link.

 

Uses Made of the Information

We use information held about you in the following ways:

Information you give to us

We will use this information:

• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;

• to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;

• to provide you with information about services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-­mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.

• to notify you about changes to our service; and

• to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you

We will use this information:

• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

• to allow you to participate in interactive features of our service when you choose to do so;

• as part of our efforts to keep our site safe and secure;

• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources

We may combine this information with the information you give to us and the information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

Disclosure of Your Information

We may share your information with selected third parties including:

• Business partners, suppliers and sub‐contractors for the performance of any contract we enter into with them or you.

• Analytics and search engine providers that assist us in the improvement and optimisation of our site.

• Credit reference agencies for the purpose of assessing your credit score where which is a condition of our entering into a contract with you.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

• If Managed Language Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use, which can be found on the Managed Language.com home page under the Terms and Conditions link, and other agreements; or to protect the rights, property, or safety of Managed Language Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where We Store Your Personal Data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted via Paypal using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you by email (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such disclosure by ticking certain boxes when you register or submit an order to us. You can also exercise the right at any time by emailing us at info@managed-language.com

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-­‐mail.  Please check back frequently to see any updates or changes to our privacy policy.

 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@managed-language.cominfo@managed-language.com

 

DATE: 09 January 2023