Terms and Conditions

Terms & Policies

Privacy, Cookies And Data Protection

The Managed Language Privacy Statement

Managed Language respects your privacy and your rights to control your personal data. We will always be clear about any of your data that we use, and will not share or sell it to third parties.

This statement explains the information we collect from you and how we use it, covering the choices you can make about the data we collect and how you can control these decisions.

Please read it carefully to understand when you may provide personal information to us, and how we’ll use and protect whatever you share. By using this website you agree to the use of your personal information as described in this statement.

The terms ‘we’ and ‘us’ are all intended as reference to Managed Language Limited, a business registered in England with company number 09844060.

Consenting To Cookies And Volunteering Information

In order to gain information about Managed Language, you may voluntarily provide us with information such as your name and email address. You may also accept cookies when browsing our website which will enable us to track how you engage with our content.

How We Use Your Personal Information

We may use your data to personalise the communications we send to you, such as emails, phone calls, direct mail, or messages on social media. These communications will inform you about us and our services, new products, related news, or invite you to take part in a survey or attend an event.

Sharing Your Information

Managed Language will never share or sell your personal information. It will only be used as discussed in this statement.

Your Communication Preferences

You can opt-out of receiving direct communications from Managed Language at any time. Please note, we will continue to communicate with you for issues directly related to the products or services we provide you with.

How To Access The Information We Hold About You

You can review, edit, or delete the personal data we hold by emailing hello@managed-language.com.

Cookies On Our Site

We use cookies to help us personalise our website for you, remember your preferences, understand how you interact with our content, and allow us to customise our marketing towards you. We do this by adding cookies to your browser, tracking pixels, storing your IP address, and tracking the content you engage with. By visiting our website you agree to the use of cookies for these purposes.

What Is A Cookie?

A cookie is a piece of data that a website can send to your browser, which may then be stored on your system. It can be used to provide you with tailored information and better personalise the content you see. We may use the information the cookie gives us to see how you use our website and make it a better experience. We won’t collect any personally identifiable data without your permission.

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether you want to accept it.

Key Terms You Should Know About

A referrer is the information passed along by a web browser. It references the web URL you linked from, and is automatically gathered by our web server. This information is used by us to identify demographic trends that may be used to provide tailored information.

IP addresses are automatically gathered by our web server. Your IP address is a number that is used to identify your computer so that data can be sent to you. You can’t be personally identified from this information.

Environmental variables are things we gather through Google Analytics. These include the time, the type of web browser being used, the operating system and platform, and CPU speeds.

Third-party cookies may be used to improve our products or services or to help us provide more relevant advertising.

We use analytics cookies, such as those provided by Google Analytics, to help us understand more about how our website is being used. This includes things such as how long someone stays on a page, which pages they engage with most, and how they first arrived there.

How To Control Your Cookie Settings

Most web browsers will let you control cookies through their settings preferences. However, limiting the ability of websites to set cookies may impact your overall user experience. The following links will show you how to control cookie settings on popular browsers.

  • Google Chrome
  • Internet explorer
  • Safari
  • Firefox

Advertising And Marketing

Managed Language may work with third-party advertisers that use cookies to provide relevant advertising about the work we do. Examples of this may include advertising on social media, YouTube, or a site within Google’s advertising network. We won’t share your personal information as part of this process. You can opt out of these ads by visiting the opt-out pages on the NAI (Network Advertising Initiative) website and DAA (Digital Advertising Alliance) website.

If you have opted out of receiving communications from us, we will not use your email for interest-based advertising, although you may still be subject to certain interest-based advertising depending upon your browser and device settings.

Your Data And Recruitment

You may wish to share information with us when enquiring about a job. As part of the recruitment process, we might ask for your permission to hold this information for future reference. We will retain this information for two years, after which we will delete it if we have found no suitable vacancies.

We will not use this information for any marketing communications.

Protecting Your Information

We use a range of technologies to protect your data from any unauthorised access, use, or disclosure. If we need to transmit data over the internet, it is protected using secure encryption.

We’ll take all suitable measures to help protect your information from loss, theft, misuse, alteration, and destruction. Your information is stored on secure servers that are kept in a controlled environment with all reasonable safeguards in place to secure their access. While no system is totally immune from break-in, we do all we can to make it as secure as possible.

Where We Store Personal Information

Data collected by us will be stored in our UK facilities or any other location where Managed Language may be based in the future.

Retention Of Your Data

We’ll retain your personal data for as long as necessary to provide our services, engage in recruitment, comply with any legal obligations or resolve any disputes. Actual retention periods may vary depending on individual requirements and are each outlined in the appropriate sections of this policy.

Links To Other Websites

We may occasionally link to other sites through our blog, case studies, or social media. When you access these sites we have no control over their privacy policy, and our statement no longer applies. Please refer to each individual site’s privacy policy to see how they will use your data.

Changes To Our Privacy Statement

Managed Language may modify this statement whenever necessary. Please review it regularly to stay up to date.

By using this website you agree to the terms of our privacy policy.